On 14-Dec-2019 – Second Step Software Development Limited’s Departments and Functions were appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI). The appraisal was performed by CMMI Lead Appraiser Mr. Teenu Puri of Arowana Consulting Ltd.

CMMI is a capability improvement framework that provides organizations with the essential elements of effective processes that ultimately improve their performance.
An appraisal at maturity level 3 indicates the organisation is performing at a “defined” level. At this level, processes are well characterised and understood, and are described in standards, procedures, tools and methods. The organisation’s set of standard processes, which are the basis for the maturity level 3 are established and improved over time.course
The two products Healthcare Information System and Student Information System carried out collaboratively by both locations were part of the appraisal along with the other functions like Sr. Management, Quality Assurance, Training, Configuration Management and Procurement.
The definition, implementation and assessment of the CMMI based Quality Management System was carried out in record time of 12 months, leading to a successful appraisal at maturity level 3.

CMMI Institute is a global leader in the advancement of best practices in people, processes and technology. CMMI Institute’s promise is to inspire cultures of continuous improvement that elevate performance and create sustainable competitive edge. For over 25 years, thousands of high-performing organizations in variety of industries, including aerospace, finance, healthcare, information technology, software, defence, transportation and telecommunications have achieved sustainable business success through adopting the CMMI.